Privacy Policy

Who we are

iBuild is a residential design and remodeling company serving homeowners throughout Maryland and Washington, D.C. In this policy, "iBuild," "we," and "us" refer to the company, and "you" refers to anyone who visits this website or contacts us through it.

Information you give us

When you fill out the Start Your Project form, we ask for:

• Your name, phone number, and email address.
• The ZIP code or city of the project.
• Project details you choose to share, such as the type of project, an estimated budget range, when you would like to start, a description of the work, and how you prefer to be contacted.

We also receive whatever you include when you email or call us. Please don't send sensitive information, such as financial account numbers, through the form or by email.

Information collected automatically

Like most websites, this site and the services that host it may record standard technical information when you visit, such as your browser and device type, the pages you view, the site that referred you, and an approximate location derived from your IP address.

We may use cookies and similar technologies to keep the site working properly and to understand, in aggregate, how visitors use it. Analytics tools help us see which pages are useful and where the site can be improved. You can block or delete cookies in your browser settings; the site will still work without them.

How we use your information

We use the information you provide to:

• Respond to your inquiry and arrange a first conversation.
• Understand your project well enough to advise you and, if you go ahead, prepare a proposal.
• Plan and manage your project if you become a client.
• Keep a record of our correspondence with you.

We use technical and analytics information to maintain, secure, and improve the website.

We do not sell your information

iBuild does not sell or rent your personal information. We share it only when needed to run our business and serve you:

• With service providers that host this website or provide our email and business systems.
• With designers, trade partners, and suppliers working on your project, limited to what they need to do their part, if you become a client.
• When required by law, or to protect the rights and safety of iBuild, our clients, or others.

How long we keep it

We keep inquiry and project information for as long as it is needed for the purposes above, including our ordinary business, tax, and legal record-keeping. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

How we protect it

We take reasonable steps to protect the information you share with us. No website, email system, or method of storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Email info@ibuild.design and we will respond to your request.

Children

This website is intended for adults planning work on their homes. It is not directed to children under 13, and we do not knowingly collect their personal information.

Links to other websites

This site may link to other websites, such as review or mapping services. Their privacy practices are their own, and we encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy or your information can be sent to info@ibuild.design, or call 240-342-1000.